FAQs

  • What are the sessions like?

    We’ll start of the session chatting about your goals and if you’re comfortable to give a quick tour of your home if its applicable so I have a lay of the land. After that I’ll dive in! It becomes a bigger mess before it gets better, so be prepared. Once we’ve decided what gets purged I will put things back in an organized and systematic way.

  • Do I need to be with you the whole time?

    Nope! The exception is if there is a significant amount of purging that needs to be done. I would say most jobs can be completed after a short consultation and then you are free to do whatever you need to at home.

  • Do I need to purchase organizing products ahead of time?

    How much you’d like to invest in product is up to you. I am always happy to work with whatever you have on hand (cardboard boxes & old Tupperware work just fine!). If you’d like to elevate your space with some new bins, etc I am more than happy to make suggestions and come up with a design plan.

  • Do you take donations with you?

    I try my best to always offer to take away donations if this would be helpful for you! I know that extra step of getting the items out of your home can be burdensome to many. If you think this is something you’d be interested in, please let me know before our session so I can plan accordingly.

  • What areas do you service?

    I am based out of Oak Park and am willing to travel up to 30 minutes outside of the area at my regular rate. If you live further I am possibly available for an extra fee.

  • What do I need to do to prepare?

    Not much! However, if I am working on a kitchen it is helpful if dishes are put away. If a closet, clothes are clean and in the space. Same goes for linen closets, etc. No need to clean ahead of time, I want to see your house as is.

Policies & Procedures

Booking and Scheduling

  • Appointments are scheduled on a first-come, first-served basis. To secure your preferred date and time, we recommend booking at least 1-2 weeks in advance.

  • Please provide 48 hours notice if you need to reschedule or cancel.

  • Late cancellations may be subject to a $5o cancellation fee.

Payment

  • Payment is expected upon completion of the service.

  • We accept Zelle, Venmo, cash or check.

Confidentiality and Privacy

  • We respect your privacy and treat all personal spaces and belongings with the utmost care.

  • Photos of your space will only be taken for marketing or portfolio purposes. If you would NOT like your photos shown on the website or social media please let me know in advance.

  • All client information is kept strictly confidential.

Liability & Safety

  • While we take great care during organizing sessions. we cannot be held responsible for pre-existing damage or fragile items.

  • Please secure valuables and fragile items prior to our visit.

  • Safety is our priority- please notify us of any potential hazards in advance.

Estimated Time & Pricing

  • A session estimate will be provided to you and is based on average spaces. Reminder that this is an estimate and is not always going to be 100% accurate. Additional hours may be required to complete the project, which will be discussed and approved by you beforehand.

  • Sessions are priced per hour

  • Minimum session requirement is 3 hours.